jilil Privacy Policy

This Privacy Policy is issued by jilil ("jilil," "we," "us," or "our"), the operator of the online gaming platform accessible at jilil.net (the "Platform"). jilil is committed to protecting the privacy and personal data of all users who access or register on the Platform, including players based in Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions across the Philippines.

For the purposes of applicable data protection law, jilil acts as the data controller in respect of the personal data you provide to us or that we collect about you in connection with your use of the Platform. This means jilil determines the purposes and means of processing your personal data.

If you have any questions about this Privacy Policy or about how jilil handles your personal data, please contact our Data Privacy Officer at [email protected].

jilil collects the following categories of personal data from players and Platform users:

jilil does not intentionally collect sensitive personal data (such as health information, religious beliefs, or political opinions) unless specifically required by law or regulation, such as for responsible gaming assessments.

jilil collects personal data through the following means:

• Direct interactions: Data you provide when registering a jilil account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment confirmation data from GCash, PayMaya, BPI, BDO, and Metrobank.
• Publicly available sources: Information from public records or databases where permitted by applicable law, used for fraud prevention and compliance purposes.

jilil uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your jilil account, including processing your registration and verifying your identity.
• Service delivery: To provide you with access to jilil's games, including slots, live dealer games, fishing games, bingo, and other Platform features.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Legal compliance: To comply with applicable laws and regulations, including KYC requirements, Anti-Money Laundering (AML) obligations, and PAGCOR-aligned regulatory requirements.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Responsible gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer support: To respond to your inquiries, complaints, and support requests.
• Marketing communications: To send you promotional offers, bonus notifications, and Platform updates, where you have consented to receive such communications.
• Platform improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the jilil Platform.
• Dispute resolution: To investigate and resolve disputes, including chargebacks and player complaints.

Under the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable data protection laws, jilil processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to provide the jilil gaming service you have registered for.
• Legal obligation: Processing required to comply with applicable laws, including KYC, AML, and regulatory reporting obligations.
• Legitimate interests: Processing for fraud prevention, security, Platform improvement, and responsible gaming monitoring, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit consent. You may withdraw your consent at any time by contacting jilil support or updating your account preferences.

jilil does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and screen for financial crime risk.
• Technology providers: Cloud hosting, data storage, and Platform infrastructure providers who process data on jilil's behalf under strict data processing agreements.
• Game software providers: Game studios and software providers whose games are available on the jilil Platform, to the extent necessary to deliver game functionality and resolve disputes.
• Regulatory authorities: PAGCOR and other relevant Philippine government agencies, where disclosure is required by law or regulation.
• Law enforcement: Philippine law enforcement agencies or courts, where jilil is legally compelled to disclose data by a valid court order, subpoena, or other legal process.
• Professional advisors: Lawyers, auditors, and accountants engaged by jilil, subject to professional confidentiality obligations.

All third parties with whom jilil shares personal data are required to handle that data in accordance with applicable data protection laws and jilil's data protection standards.

jilil uses cookies and similar tracking technologies on the Platform to enhance your experience, analyze usage, and support security functions. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that keep you logged in to your jilil account and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display options, and game lobby filters to personalize your jilil experience.
• Analytics cookies: Collect anonymized data about how players use the Platform — which pages are visited most, how long sessions last, and where players navigate from. This data helps jilil improve the Platform.
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts on the jilil Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilil Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate.

jilil retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your jilil account plus a minimum of five (5) years after account closure, in accordance with AML record-keeping requirements.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine financial regulations.
• Gaming history: Retained for a minimum of three (3) years from the date of each gaming session.
• Support communications: Retained for two (2) years from the date of the last communication.
• Technical and usage data: Retained for up to twelve (12) months, after which it is anonymized or deleted.

Where jilil is required by law to retain data for a longer period, the longer period shall apply. Upon expiry of the applicable retention period, personal data is securely deleted or anonymized.

jilil implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jilil's servers.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls ensuring that only authorized jilil personnel can access player data, and only to the extent required for their specific role.
• Regular security audits and penetration testing of the jilil Platform and infrastructure.
• Multi-factor authentication requirements for jilil staff accessing systems that contain player data.
• Secure data centers with physical access controls, fire suppression systems, and redundant power supplies.

Despite these measures, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilil will notify you and the relevant regulatory authorities in accordance with applicable law.

Under the Data Privacy Act of 2012 and other applicable laws, you have the following rights in respect of your personal data held by jilil:

• Right to be informed: The right to be told how your personal data is being used — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data jilil holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to jilil's legal retention obligations.
• Right to object: The right to object to jilil's processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact jilil's Data Privacy Officer at [email protected]. jilil will respond to all valid requests within thirty (30) days. In some cases, jilil may need to verify your identity before processing your request.

If you are not satisfied with jilil's response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

The jilil Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. jilil does not knowingly collect personal data from individuals under the age of 21.

If jilil becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data will be deleted, and any deposits will be returned. If you believe that a minor has registered on the jilil Platform, please contact us immediately at [email protected].

jilil's primary operations and data storage are based in the Philippines. In some cases, your personal data may be transferred to and processed in countries outside the Philippines — for example, where jilil uses cloud infrastructure or technology service providers with servers in other jurisdictions.

Where such transfers occur, jilil ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to protect your data to the same standard as required under Philippine law. jilil will not transfer your personal data to countries that do not provide an adequate level of data protection without implementing appropriate safeguards.

The jilil Platform may contain links to third-party websites or services. This Privacy Policy applies only to the jilil Platform and does not cover the privacy practices of any third-party websites. jilil is not responsible for the content or privacy practices of any third-party sites and encourages you to review the privacy policies of any external sites you visit.

jilil reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, jilil will notify registered players via the email address associated with their account and by displaying a prominent notice on the Platform.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how jilil protects your data. Your continued use of the jilil Platform following the posting of any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or jilil's handling of your personal data, please contact our Data Privacy Officer:

• Email: [email protected]
• Response Time: We aim to respond to all privacy-related inquiries within 5 business days
• Live Support: Available 24/7 through the jilil Platform dashboard

jilil's support team serves players across the Philippines — from Metro Manila and Makati to Cebu, Davao, and beyond — in both English and Filipino.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.